ph363 Privacy Policy – How Your Personal Data Is Handled

When you register and use ph363, we collect certain personal information that is necessary to operate your account and comply with applicable Philippine regulations. This includes your full name, date of birth, email address, mobile number, and a government-issued ID for identity verification purposes. We also collect transactional data such as deposit and withdrawal records, betting history, and game activity logs to maintain accurate account records. Technical data — including your IP address, device type, browser version, and session timestamps — is automatically gathered each time you access the platform. This information helps us detect unusual activity, prevent fraud, and ensure the platform runs correctly on your device. We do not collect sensitive personal information beyond what is strictly required for account operation and regulatory compliance. All data collection is conducted in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines.

The personal data we collect is used primarily to create and manage your ph363 account, process deposits and withdrawals, and verify your identity as required by our licensing obligations. We use your contact details to send you important account notifications, security alerts, and updates about changes to our platform policies — we do not send unsolicited promotional messages without your consent. Transactional and game activity data is used to generate your account history, resolve disputes, and ensure fair play across all platform features. Technical data helps our team diagnose performance issues, improve platform stability, and optimise the mobile experience for players across the Philippines. We may use aggregated, anonymised data for internal analytics to understand how players interact with different sections of the platform. Your data is never sold to third-party advertisers or marketing companies. Where data sharing with service providers is necessary — such as payment processors or identity verification partners — it is done under strict data processing agreements.

ph363 does not sell, rent, or trade your personal information to any third party for commercial purposes. We share data only with trusted service providers who are directly involved in operating the platform — this includes payment gateway partners, identity verification services, and fraud prevention tools. Each third-party provider we work with is contractually required to handle your data securely and use it only for the specific purpose for which it was shared. We may also disclose your information to regulatory authorities, law enforcement agencies, or government bodies in the Philippines when required to do so by law or court order. In the event of a business restructuring or acquisition, your data may be transferred to a successor entity, and you will be notified of any such change in advance. We do not share your data with other online gaming platforms or unrelated commercial entities. If you have questions about specific third parties we work with, you may contact our support team for more information.

We take the security of your personal information seriously and implement a range of technical and organisational measures to protect it from unauthorised access, loss, or misuse. All data transmitted between your device and the ph363 platform is encrypted using industry-standard protocols to prevent interception during transit. Account passwords are stored using secure hashing methods and are never accessible in plain text by any member of our team. Access to personal data within our organisation is restricted on a need-to-know basis, and all staff with data access are subject to confidentiality obligations. We conduct regular security reviews and vulnerability assessments to identify and address potential risks to our systems. In the unlikely event of a data breach that affects your personal information, we will notify you and the relevant Philippine authorities in accordance with our legal obligations under the Data Privacy Act. You can also help protect your account by using a strong, unique password and enabling any available account security features.

As a player based in the Philippines, you have specific rights over your personal data under the Data Privacy Act of 2012, and ph363 is committed to upholding those rights. You have the right to access the personal information we hold about you at any time by submitting a request to our support team. You may also request corrections to any inaccurate or outdated information in your account records, and we will process such requests promptly. If you wish to have your personal data deleted, you may request erasure subject to any legal retention obligations we are required to fulfil — for example, transaction records may need to be retained for a minimum period under financial regulations. You have the right to object to certain types of data processing and to withdraw consent where processing is based on consent. If you believe your data rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. All data rights requests can be directed to our support team using the contact details provided in the footer of this page.

ph363 retains your personal data for as long as your account remains active and for a reasonable period thereafter to comply with legal, regulatory, and audit requirements. Transaction records and identity verification documents are typically retained for a minimum of five years in line with anti-money laundering obligations applicable in the Philippines. Once the retention period has elapsed and there is no legal basis for continued storage, your data will be securely deleted or anonymised. We use cookies and similar tracking technologies on the platform to maintain your session, remember your preferences, and gather anonymised usage statistics that help us improve the platform experience. Essential cookies are required for the platform to function and cannot be disabled; optional analytics cookies may be declined through your browser settings. We do not use cookies to serve targeted advertising or share browsing data with ad networks. For a full list of cookies used on the platform, please contact our support team or refer to your browser's cookie management tools.

Last reviewed: 2025. This Privacy Policy applies to all players using the ph363 platform in the Philippines.